Terms&Conditions

Terms and Conditions
Effective Date: July 11, 2025

Welcome to FaceGlam.in. These terms and conditions ("Terms") govern your access to and use of our website and services. By accessing or using the website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Company Information

FaceGlam is an Indian cosmetic brand based in Amritsar, Punjab.
For any queries, you may contact us at:
📧 Email: karanfaceglam@gmail.com
📞 Phone: +91 9911797918

2. Use of Website

  1. You must be at least 18 years old or under supervision of a parent/guardian to use this website.
  2. You agree not to misuse the website, including unauthorized access, data scraping, or attempts to harm the system.
  3. You must provide accurate and current information while registering or purchasing from the website.

3. Product Information

  1. All our products are for cosmetic and personal use only.
  2. We try to ensure product details, descriptions, and prices are accurate. However, minor errors may occur.
  3. Packaging may vary from the images shown.

4. Orders and Payment

  1. All orders are subject to availability and acceptance.
  2. We reserve the right to refuse or cancel any order at our sole discretion.
  3. Prices are inclusive of applicable taxes unless stated otherwise.

5. Shipping and Delivery

  1. We ship across India. Estimated delivery time and charges will be shown at checkout.
  2. Delays may occur due to unforeseen reasons. We are not liable for delays caused by third-party logistics.

6. Return, Exchange & Refund Policy

  1. Returns/exchanges are only accepted for unused, unopened, and sealed products within 7 days of delivery.
  2. Used or tampered packages will not be accepted for return or exchange.
  3. If eligible, refunds will be processed to your original payment method within 7-10 business days.
  4. For initiating a return, email us at karanfaceglam@gmail.com with your order details.

7. Intellectual Property

All content, logos, designs, images, and trademarks on FaceGlam.in are the intellectual property of FaceGlam or its licensors. You may not use, copy, or reproduce them without written permission.

8. Limitation of Liability

We are not responsible for any allergic reactions or side effects. Always do a patch test before use. Consult a dermatologist if needed.
To the fullest extent permitted by law, FaceGlam shall not be liable for any indirect or consequential damages.

9. Modifications

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Amritsar, Punjab.